Shipping policy

Sweets Creek Acres ships out Mondays and Tuesdays with usually a 1 to 3 day transit time. As soon we make the label, a tracking number will be emailed to you so you can keep eyes on it. 

The cutoff for placing orders to ship out is the previous Thursday at noon. Any orders placed after that may not ship until the week after.

We work hard to ensure all our packages arrive frozen by using the best insulation materials and dry ice and/or the best ice packs. However, if any product were to arrive completely thawed out or in poor condition please contact us at farmer@sweetscreekacres.ca. Attach photos of compromised product and we will replace your order immediately. Please note, that if the package is frozen except for a minor area that has begun to thaw or soften it is still perfectly usable product and can be placed in the freezer or thawed out entirely in the fridge.